SHIPPING POLICY
- Our goal is to ship your order within 1-3 business days.
- We ship orders through USPS and UPS.
- We only ship on weekdays.
- We may substitute a different shipping method if necessary.
- If there is an overage, we will refund the difference.
- If you need a rush order shipped same day, you must contact us via phone 920-892-0557 or at support@locprecision.com before 1:00pm CST to see if it's possible. Do not place a second day air or next day air order and expect it to ship the same day!
- We do ship internationally. If you need your order in a timely fashion, please choose UPS Worldwide as USPS does not guarantee delivery dates.
RETURNING ITEMS
We want you to be completely happy with your purchases, so we do everything we can to assure you get the exact merchandise you order, delivered on time. If for any reason you are not satisfied with your order, we will be happy to accept returns within 30 days under these guidelines:
RETURNS POLICY
Items must be returned to the LOC PRECISION authorized store where your online purchase was made. If returning to another LOC PRECISION authorized retailer, please contact that store for details on their return policy. Refunds will be given for merchandise only. Shipping and handling costs will not be refunded.
Returned merchandise must be in unused condition and in its original packaging. When packing your order for return, please be sure all the original packing material and instruction papers and/or manuals are included. We will be unable to process your return if parts are missing, or if items are not packed properly to avoid damage to products and their boxes and/or packages. Items received in open or damaged packages will be subject to a 15% restocking charge. Returns sent C.O.D. will not be accepted.
SUPPORT FOR THIRD PARTY ELECTRONICS PRODUCTS
All electronics items we sell are supported and warrantied by their manufacturer. If you have issues, please contact them directly.
EXCHANGES
If you are requesting another item in exchange for returned merchandise, and if that item is a different price, please indicate how you wish to pay or be credited for the difference.
DAMAGED MERCHANDISE
If a package has been damaged in shipping and it is apparent when the package arrives at your door, please REFUSE the delivery. If you have already accepted a package, and then discover that it has been damaged, call us or e-mail support@locprecision.com. Please take pictures of damaged items AND packaging for replacement part. Be sure to save all paperwork and packing material with the damaged goods. The carrier may wish to inspect it before processing the claim. Please do not return damaged-in-shipment merchandise yourself. It could jeopardize your claim and keep you from receiving credit for the return.
DEFECTIVE OR INCORRECTLY PACKAGED MERCHANDISE
If you receive defective merchandise or missing parts, please email us at support@locprecision.com for instructions on how to proceed. In most cases, we will accept returns and make adjustments with if purchased from us or with a valid proof of purchase from an authorized vendor.
